Ecommerce Empire Builders - Peter Pru - FHR #274

Funnel Hacker Radio - Podcast (Dave Woodward)

Expert Secrets: Find Your Message, Build A Tribe, And Change The World…

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Why Dave Decided to talk to Peter Pru:

Peter Pru has built, grown, and scaled multiple 6-7 figure eCommerce businesses across multiple industries. He is a member of the Clickfunnels 2-Comma Club for hitting over $1,000,000 in sales in his eCommerce businesses using funnels. He’s also the host of the Ecommerce Empire Builders Youtube/Podcast where he shares his tactics and strategies for building wilding profitable eCommerce businesses.

Tips and Tricks for You and Your Business:

  • Continuity plans and income building. (8:58)
  • Sell digital products also! (10:14)
  • Digital and physical product margins (17:30)
  • Empire Builders: Webinar: ecommerceempirebuilders.com (18:38)
  • Card abandonment/Stick Strategies in eCommerce. (24:14)

Quotable Moments:

“You can scale as quickly as you want: In some cases, you may scale to quickly.”

“You really don’t have a business until you have continuity income coming into that business.”

“If you have an eCommerce business one of the best things to do is add on a membership site on the back end of it then you get that continuity income.”

“It’s the idea of marrying both physical and membership sites together. It drops your costs to acquire a customer and increases your lifetime value of the customer.”

Other Tidbits:

Peter talks about how he got started in the eCommerce business and how it has changed his professional career. He discusses the joy he gets from coaching and assisting people in transforming their eCommerce businesses into profitable ventures.

—Transcript—

Speaker 1: 00:00 Welcome to funnel hacker radio podcast, where we go behind the scenes and uncover the tactics and strategies top entrepreneurs are using to make more sales, dominate their markets, and how you can get those same results. Here’s your host, Dave Woodward.

Speaker 2: 00:17 Hey everybody. Welcome back. This is going to be a ride for your life, so hold on tight because I have the one and only Peter Crew on the show. Peter, welcome. It is an absolute pleasure to be on here with a thank you so much for having me. I always make the mistake of getting going and having to. I wish so bad. I could just like start and not have any top. We started talking beforehand. I’m like, shoot, I forgot to hit record so you guys missed the pre stuff, but this guy’s been crushing it online. It’s basically a 10 year overnight success, which we’ll get into in just a second. One of our two Comma Club award winners. The guy’s crushing it with with publishing. You’ve got so many cool things I want to talk to you about is your actual funnel that you’re using as far as teaching people, but again, we were just talking about the importance of impact and with click funnels that we get so excited about our two comma club award winners, but not because of ben hitting it. It’s because of the impact that they have on everybody else. And so Peter, you were just talking about, you know, growing up in the Mecca of entrepreneurship and Philly, but you’re talking about the impact as far as your, your second fam is. I want to start right there as far as. Tell us a little bit about the impact your feeling and how this changed your life.

Speaker 3: 01:26 Well, the thing is like for so long, like as you said, my 10 year overnight success. So like I always thought I had to be like alone in this space. I didn’t really have mentors in the early stages until years went by and I finally was like, you know, I think I should probably get a mentor and cut my learning curve. But then when I started publishing and you know, this empire builder brand, right, that we have going on now and just teaching people with what was working for me, like these people, I spent so much time with them every single day that it’s almost like, it literally is like a second family to me, you know, and seeing them succeed, like making their first dollars online or even, you know, turning their struggling ecommerce business into something that’s not profitable. A truly like the most beautiful. Absolutely. Beautiful thing.

Speaker 2: 02:11 Well Peter, that’s awesome. Well, little backstory here as far as tell people how’d you get started in the econ business and what did lead up to.

Speaker 3: 02:17 Okay, so 10 year overnight success story. So I first got certain ecommerce, uh, when I graduated a college. So in college I discovered affiliate marketing made a couple hundred bucks a month, which was like, oh my God, like I’m making money online. Like this is crazy in college it was short, it was kind of short lived with my affiliate marketing career. But I started with Amazon Fba actually. And invested all the money I had to my name. I only had like $5,000 was everything I made in affiliate marketing and my life savings invested in Amazon Fba. Make a long story short. We’ll crush it. Within our first year, we’re making close to $50,000 per month in sales. Right? But unfortunately, and I don’t want to tell anybody that’s selling on Fba here. Maybe this was just me, but I don’t want to offend anybody. Uh, I do. I’m totally good with offending people on Amazon.

Speaker 3: 03:06 So the thing was I got some random, uh, I was driving to work still because a lot of when you sell an Amazon Fba, a lot of your money is constantly wrapped up in inventory. Like you’re constantly having to ship more inventory. And so I was still having to work full time. Um, but I saw there was like, that was like, I’m getting there. I’m getting to the point where I can finally quit. I can finally pay myself. And it was quarter four. We’re nearing $80,000 a month in sales. Like, like I was the happiest person I was driving to work. I was like, I don’t even care about this place like Adelaide, it’d be more. Um, but I, uh, I got an email, said my listing has been suppressed. I was like, what? Then a couple minutes later I got another one and another one and another one.

Speaker 3: 03:46 And within like 10 minutes, all five of the listings I was selling on Amazon were suppressed. And what happened was a competitor to explain to people what’s that mean? Basically a competitor of mine who went on my list, Amazon product pages and they said that I was infringing on patents, but those were completely false ip claims. Right. And Amazon, they’re not going to get involved in like a, you know, illegal or anything. So they just pulled the listing though, took nearly a year to get my account back after that. And it’s Kinda at that point like where I kinda got into this dark period where I was like, when everybody else is succeeding around me, like, what, what, what did I do wrong here? Like when is it my turn? Like feeling pity for myself. Uh, and I realized like I was never building my own business.

Speaker 3: 04:29 I was left with, with nothing, no customer data, like wasted inventory and I had nothing, literally nothing to show for that business. And look, months went by, I felt that loop that, you know, so many of us do, like, you know, you go to work, eat, sleep, and you just keep doing that day in and day out. And that’s when I was like, okay, why are you seriously going to quit right now? Or you’re quitting right now. I have all of the mistakes you’ve made, everything you’ve learned over these years. Just quitting. And I was like, no way. I cannot, I cannot. I literally couldn’t live like another day if I did. And that’s when I started learning about shopify and started crushing it. Like make a long story started getting. I started doing really well with shopify but I still couldn’t pay myself. I was like, what the heck is going on?

Speaker 3: 05:11 Like when I’m going to be able to pay myself here. And that’s when I started learning about sales funnels and we were doing a fishing business, a subscription business with fishing and our cost to acquire a customer. And we’re gonna get a little technical here. I hope that’s a gift. I knew the people that have ecommerce businesses that are listening, why she appreciate this, uh, our cost to acquire a customer with our shopify store, uh, was like about 20, $25. Right? And the reason for that is because people don’t subscriptional as selling a subscription on front end as a front end product is really, really difficult unless it’s like you’re the coolest thing in town, like barkbox fat, that font or something like that. So I realized, okay, well our lifetime value of a and average subscriber was about like a hundred 50 bucks. So we’re okay delaying gratification.

Speaker 3: 06:02 We’re like, I will just delay gratification. We’re going to get paid because we know we require them for 25, we can wait six months, we’ll make our money right? And the problem with that, when you’re not venture back, when you’re not venture back, it’s go hard and seriously, like we, me and my partners at the time, like we had to invest our money to keep the business afloat, to delay gratification. I was like that it has to be a better way. There has to be a better way. Um, and that’s when I started learning about these sales funnels and I started putting in different fishing lures as free plus shipping offers, discount offers, and I was profitable already on my front end offers with the upsells, right? Selling more of the same thing. And then we just injected the continuity piece into that funnel as a step.

Speaker 3: 06:45 So not only were we now profitable on the front end, right? But then we got subscribers for free. Like it was, it was. It’s amazing. Like it was like that. Literally, when you understand that, and it’s the same way, like click funnels kind of grew, grew as quickly as it did, is because you now know that you can grow as fast as you, you truly want. The only bottleneck is your traffic. At that point, because you’re profitable already and then you’re getting free sales every month on the continuity plan and that was. That’s truly right there guys. Like if you. If you implement what I just showed you to like truly you can, you can scale as quickly as quickly as you want. Some cases you might scale too quickly, right? You might not be able to handle it.

Speaker 2: 07:27 You know, Peter, I love what you just said and I hope those of you guys who are listening understand this doesn’t apply just to people who have ecommerce businesses. It’s not just a free plus shipping offer. The Peter’s talking about this goes both ways, so if you have an econ business, one of the things I love what you just said is you actually need to add a back end of a membership site. I can tell you, we look at the. I was talking with Stu Mclaren the other day about memberships and he’s all in on memberships and we’re doing some joint metro state with him later, but potentially on some of the stuff we’re looking at, but the main thing we’ve seen is even inside of clickfunnels, so our most successful users or those who have a membership site because it, it gets that stickiness there. And I look at Trey Lewellen obviously trade.

Speaker 3: 08:06 The thing is when I saw I actually had trail on my channel, uh, but you was getting one know more about your channel where, what’s your podcast or your video podcasts are just ecommerce. Empire builders just search searching on youtube or just go to [inaudible] dot com. Uh, but when I started doing this and you comfortable, like years back when I joined click, it was like one of the first, like couple hundred users. But um, he was like the other person doing it in ecommerce. I was like, okay, I’m not crazy. I’m not crazy. Like there’s others. But yeah, it’s when you understand that it’s, it’s like the most amazing thing. Like it’s literally, it’s hard to explain like just like this, but when you look whiteboard it out, you’re like, holy crap. Like I can. You can, you can scale as quickly as you want any part of your business.

Speaker 3: 08:51 And the look, the beautiful part about it is even if you have like a month of sales, let’s say you have a business that’s a little bit seasonal, right? But you still have those continuity plans. I can keep that, keep your business afloat, right? So we can reinvest that into advertising, pay yourself, you know, whatever I love, I’ve always looked at as far. You really don’t have a business until you have continuity income coming in to that business and so if, if you have a membership site, one of the best things to do is to actually create a front end product that’s a physical product like you just did a, whether it’s fishing lures or anything else as a free plus shipping to acquire customers for that much less. And then on the opposite side, you have an econ business. One of the best things to do is to add on a membership site on the back end of it because then you get that continuity income to where you can.

Speaker 3: 09:34 Again, most physical products do have some seasonality to it. It’s just the nature of the beast and so it’s the idea of marrying both physical and membership sites together. It drops your cost to acquire customer increases, your lifetime value of a customer. It’s a huge win win. Again, I look at what we’ve done at clickfunnels. It’s exactly how we built click funnels. We’ve got front end offers, everything from three different books. We’ve got a lot of digital physical as well as digital product. We’ve been, again, one of our biggest ones for the longest time is our perfect Webinar, which was a physical product, was a digital product we created as a physical product as a free plus shipping that drove. People obviously enter click funnels, which is our continuity platform, so love, love what you’re doing and like one golden nugget. For those of you that do have ecommerce businesses like so digital products to like.

Speaker 3: 10:18 That’s a great way, especially for those of you, I have a lot of students that do like fitness stuff, like they sell fitness equipment, like if you’re selling fitness with women and you’re not adding some sort of digital content with it, like you’re losing out on so much money, right? You can get whole membership could just be, you know, uh, you know, a membership site where, you know, they’re, they’re getting content every single month and like one little hack, if you guys are like, oh, I don’t want to make my own content, like go find some influencers in this space. They don’t have to be like huge influencers, but partner up with them, ask them to make you content. We did that for our fishing business. We just reached out to all these people on Youtube, instagram, they’re shooting content, you know, recording themselves, fishing, right? Doing what they already love.

Speaker 3: 10:58 So when we come along, but hey, we’ll pay you $2,000 a month if you promote us and shoot content for us. They’re like, oh yeah, like I already love fishing. Like why would I not take this deal right here? That’s such a great tip. Oh my gosh. That is a killer. Love that idea of integration at its best. That’s cool. It absolutely. One hundred percent. So you’re now obviously the part I love about what you do is you actually teach, but you also do so you’re actually. Yes, I understand you have. You’re helping other people and your empire builders helping them build their own businesses, but you still keep doing it and I think that’s the part I love most about you and your business because it’s not just. I’m just teaching people how to do something I did 10 years ago, but I’m actually doing it every day.

Speaker 3: 11:38 I’m in the trenches with them. I’m actually making this thing work. So I was looking at, to be honest, it’s ridiculously difficult. It’s, it’s, but it’s like I now have to structure my days like, like to the hour, like everything. Like I have certain days where all I record all my content and just have, you know, my vi like I have so many people believe it or not working on just this little leg because I just want to get. I want to get the message out there and I actually, I enjoy doing it, you know, but it’s, it’s, it’s tough. I’m not gonna lie, it’s, it’s extremely difficult. Alex Sharpe and I were going back and forth on voxer this morning just about this. He just did a podcast about the million dollar myth and the idea as far as soon as you get to a million dollars, you know, quote unquote made it.

Speaker 3: 12:20 It’s like that’s where all the problems and the complexity actually come into your business where you have to now start to systematize and the only way you can scale is by building those types of systems. So I completely understand that. And time management obviously is one of the most difficult things because you’re getting pulled in so many different directions because you have so much opportunity. Yeah. Like everybody, you know, they want that seven figure business. But I’m like, like you, it’s hard, like even like to run a seven figure business. It is, it is not easy by any means. It’s not like, oh well I’m just, you know, have my va’s now. And that was something, you know, like you start having a lot of employees, you can’t do everything yourself. You got to learn. And this is a lot of people in the ECOMMERCE space, they don’t, they have like trust issues, like they don’t trust somebody can run their facebook ads better or their google ads or their influencer marketing.

Speaker 3: 13:03 You have to, if you’re running a seven figure business, you have to be working on your business, not executing like the marketing strategies, right? You have to come up with the marketing strategies and other people can execute it. Who has better experience than you, you know. So Peter, how did you overcome that? Because honestly I think every I, I went to the same situation and in multiple, the multiple business I’ve been through where it’s like I just cannot, they’re not going to do it as good as I can. They’re not gonna they don’t, they’re not as invested as it’s, I’m totally vested in this thing has to work. If they don’t care, they’re just getting a check. So how did you overcome that? Mentally, it was the, I’m not going to lie like it was difficult, 100 percent. It was difficult. I went through a lot of people that, um, like for example, the person, it took me a long time to get somebody to run my facebook ads for me because I love doing it.

Speaker 3: 13:50 Um, and I hired people that just wasted a lot of money. I wasted a good amount of money. Um, but what I’ve realized is you have to go with somebody that has a reference and a proven track record. Like it’s as simple as that. You cannot go to like, I wouldn’t like upwork or something like that and get somebody to run your facebook ads and I don’t mean to offend anybody with that, but go find somebody that specializes in, like actually ecommerce and get them to run your ads for you. Somebody that has a track record right where they can show you actually a, uh, you know, they give you a reference. You can contact that business owner and, you know, get some more information, right? Do your due diligence. If anything, do your due diligence or whoever you’re going to allow into your business, you know, I love it.

Speaker 3: 14:31 So where’d you get your first reference? So when I get my first reference facebook, I found my first phase, but I forget what the facebook group name was, but I saw somebody, um, uh, posts some of the, their client work that they were doing. I reached out to them, um, and just, you know, from then hit it off. Peter. That’s awesome. So how large is your team right now? My team for just ecommerce, empire builders, like this digital part portion is about seven people right now. Nobody’s full time but separate on seven people, mixture of Va’s, people that run like, I don’t run. Like for this part of my business, I don’t run any ads or anything. All I want to focus on is two things. Okay. Content, right? Because I want to create value, right? And my students, that’s all I want to focus on, right?

Speaker 3: 15:21 Because those are the two. Those are the two driving factors. I wanted to get it. I don’t want to now, you know, not waste, waste my time. Right. Running facebook ads and generating traffic and all that stuff. It is a waste of your time. Your time is much more. It goes back to what’s your, what’s your specialty, what are you best at, what are the things that only you can do and create content it I forget. I don’t know. Did Russell like say that? And I remember I drew that out in my board and I was like, what do I need to do in this business? Right. I did like a, I did a one to do list. I and I did like a need to do list and another like I don’t even want to do this list. Right. And the only things I needed to do in this business or wherever my faces.

Speaker 3: 15:58 Right. Like you know, instagram stories or like you know, like creating content for the youtube channel during the pilot. Like nobody can do that by me. Right. So that was like the only thing like facebook ads, Google, everything. Like that was completely. I was like, I can hire other people that can do this, I don’t need to go because like facebook ads with this portion, part of the business is a lot different than running facebook ads for ecommerce. It’s much different. Right. And I was like, I’m not, I don’t, I don’t want to learn all this. So I’m like, you know, who’s the best person running facebook ads with webinars? I’m going to go get that person. Right. So let’s say if you don’t tell me kind of the numbers here. So Empire builders, you’ve got seven different people. What’s your payroll for those seven?

Speaker 3: 16:39 So what’s my payroll? So I have like $20,000 a month forever. I’m like, for that it’s not. I think people got. So I didn’t pay that much for um, like in my ecommerce businesses, it’s crazy how many more hands you kind of need on this and it’s maybe because of the fact that I don’t want to be doing a lot of the work, right? I want to just be focusing on those core things. But yeah, it’s roughly 20,000, $20,000 in Va’s, you know, people that run traffic. So what’s the gross revenue of empire builder then empire builders, what is it doing? Probably doing between 30 and 40 a month. Okay. So about almost half of that is going towards towards building that and I think towards us building the audience and I think that’s the part that people have realized. Empire builder is, is primarily your digital space.

Speaker 3: 17:38 You still have your econ business running on the side, the differences, obviously your margins are greater on the digital side than it is on the physical. Absolutely. And I’m not one of those people, like some people like cover up the fact that oh he’s selling a digital product and you know, but like that’s the thing. Like I always tell my, you know, my students and stuff like, no this is another leg of my business, like this is another business for me, right. My business here is to help you. Right. And then I also have my ecommerce businesses as well, like I don’t want people to get the wrong message, but like I’ve been in the ecommerce space for nearly seven years now. That’s how I found my success. Only the last six, seven months that I started even doing this empire builder thing. And some people I know in this space, they get kind of offended. Well, oh, he only wants to sell his courses or something like that. No, that’s 100 percent. Not The keys. I’m monetizing a skill that I have that changed my life. So, you know, it’s, you know, some people feel offended by it, but I’m always honest with my audience about it.

Speaker 2: 18:35 You never have to apologize for me on that one. That’s it. I love it. So I want to talk to. So let’s talk more on this. So as far as empire builder right now, one of the main things you’re doing is a Webinar, correct? It’s a, it’s a, uh, it’s a webinar. Yes. Okay. So it’s ECOMMERCE, empire builders.com. Is that blend? Yes. Okay. So a ecommerce empire, builders.com. It sends them to a Webinar squeezepage I love when things I was looking at obviously the registration, but big old plus get my free $3,500 per week sales funnel just for showing up. I love the idea as far as the showing up piece. How are you tracking that? I’m so, are you giving it to everybody or you only really just given that to those people show up? So it’s, it’s actually, honestly, it’s sent to everybody.

Speaker 2: 19:20 Um, as a followup sequence. But again, I think that’s fantastic because I know if it must be right, if you don’t know, I, I, again, I think that’s important because a lot of people and I figured that’s what you were doing. A lot of people like, well, I’m only going to give it to these people who show up and it’s, I have. I think there’s a scarcity mindset that comes into that where I can only give away my secret stuff to certain people. I am such a huge believer in abundance that just, it as soon as the person gets something, there’s this law of reciprocity that just kicks in. They’re going to go, oh, I didn’t show up, but I still got it. I feel like I owe him something and they started. They just feel more connected to you and obviously I’ve seen it in, in what you’re doing on youtube and how your audience is growing and everything.

Speaker 2: 20:01 But again, super cool. As far as that, I wanted to talk to you about your actual, um, on your actual page as far as where they buy. If you don’t mind, I’m totally impressed by it. There’s, there’s a couple I’m looking@yourecommercebuilders.com forward slash go. Okay. Okay. That’s the one on the inside. Okay. Okay. So, uh, I’ve had to get it super cool. One of the things I love is you’re phenomenal guarantee. If you implement what I show you a shout out to a sheet for that one act bar. Again, I even see act bars award there in the back for you. That’s pretty cool. But my financial guarantee, if you implement what I show you and you don’t see a positive Roi within 30 days, not only will I give you a complete refund, I’ll give you $100 for wasting your time. Explain to people how that. The

Speaker 3: 20:48 thing is, it’s one of those things where people, and I didn’t realize this until I was in this space, is you have to kind of like ease people’s minds, right? Because they’re already going into a situation like it’s an unknown situation, right? Joining, joining my program, he’s like, it’s an unknown, right? It’s the fear of the unknown. So I want people to have the opportunity if they, if this doesn’t work for them, if they don’t like it, right, then they have that opportunity to back out. Right? But they look, the thing is with an, a lot of you know, you guys, it’s like you just have to do it though. Like there’s homework assignments in there, like if you show me you did this, I will personally look at what you did. I will personally take my time out, try and help you out. And if, if you, you know, if you choose, okay, you know what, this isn’t for me, then I don’t mind giving you a refund and I’ll give you 100 bucks.

Speaker 3: 21:32 Like, no, it’s no sweat off my back. But I want people to understand like a lot of, a lot of people they join courses but they won’t do like the actual work that’s required. Like the thing about my courses, it’s my only one. There’ll be my only one. I’m constantly updating it and, and, and, and whatnot. But I can give you everything, everything you need, but you have to be the one that goes and clicks the button. It’s like I can’t hold your hand and push the buttons for you. Like you have to be the one that goes out there. And once this, like I always stress this to people like to get to a high six and seven figure business. Like you have to want this beyond like anything else. And maybe that’s just me because I’ve been in this space for now. That’s the reality.

Speaker 3: 22:17 And I failed so many times and literally the only the past five years have I been extremely profitable, my ecommerce businesses and I tell people, I’m like, you are going to hit, you’re going to hit roadblocks. There’s going to be times where you’re like, oh, I want to quit, I want to quit. But that’s kind of where like that empire builder, you know, family kind of comes in now. It’s like if you feel like crap like Sundays, that’s okay. Come into the group, say what’s wrong and we’re here to lift you back up because there is no easy. I promise you guys, please do not. There is no easy. There is no get rich quick schemes and nothing. Okay? It’s every, anything you do in life, anything. You have to give it like a hundred percent, 100, 10 percent to actually make it work for you. I love it.

Speaker 3: 22:57 So how often they’ve had have you actually had to pay out that hundred bucks? I think we did it like five times, but it was people that just want to come in and, you know, I don’t want to say, but the, like the, I get people that have access to everything. I don’t really drip feed anything. Um, but I, there’s people they’ll come in and just like steal my stuff and just. And I hate that. That’s one of the reasons I don’t like it, but like the space, like there’s no way to like lock it down, but you know, I, I can’t, you know, I, I believe in like reciprocity or whatever. I can’t think of the word, but like you know, a Karma, right? I believe in Karma. So you know, it is what it is. I’m a huge believer that you can lock it down a couple different ways, but I still believe in giving it all away.

Speaker 3: 23:39 We do the same thing. I love those. I was going through it on that same page that, you know, a lot of times people just put their order form up and it just stops the order form. Everything you have below the order form I think is so killer, a just massive testimonials. What’s it like to work with three different testimonials? How do I know funnels will work for you? And it literally goes through if people forget how important the copy is on. I mean, it’s one thing to get a person to, to click to say, yeah, I want to buy it. It’s a totally different thing to make sure they actually fill everything out and actually buy the bias. I mean, cart abandonment, especially for a guy like you has been an econ cart. Abandonment is obviously one of the biggest struggles most people face.

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