Having problems with your broadcast emails sending

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YouTube Transcript: English (auto-generated)

00:00

[Music]

00:04

hey there it’s Irina Z and this video is

00:08

going to cover having problems with you

00:10

broadcast email sending so if you’re

00:12

having any problems with your email

00:14

broadcast sending we’re gonna

00:16

troubleshoot that in this video here so

00:19

first what you’re gonna do is go into

00:21

your action edits tab and you’re gonna

00:23

scroll down to broadcasts once you are

00:26

in your broadcast window what you’re

00:27

gonna do is go ahead and add a new email

00:30

broadcast now there’s several things

00:32

that you’re going to want to make sure

00:34

that you have in this for it to work

00:35

properly first you’re going to want to

00:38

put in your subject line then you’re

00:41

going to want to select an email list

00:42

that you want this to go out to okay the

00:45

next thing that you’re going to want to

00:46

do is select an SMTP configuration in my

00:49

account as you can see there are

00:51

multiple SMTP configurations and yours

00:53

there might just be one so make sure you

00:55

select the SMTP configuration that you

00:58

want to use and then what you’re going

01:01

to want to do is make sure you put in

01:03

your firm name and right here is for

01:07

testing your email you could put in your

01:09

test email address the next thing that

01:11

you want to make sure that you have

01:12

selected is the template to work with so

01:14

you’re going to select any template and

01:17

for example purposes we have selected

01:18

this one you will want to go ahead and

01:20

customize this template to your liking

01:22

so you will type in whatever you want

01:24

add images buttons you’ll add whatever

01:27

you need for your branding and you’ll go

01:29

ahead and hit save close and you can see

01:33

this small change that I just made it’ll

01:35

show up in here and then what you’re

01:36

gonna want to do is go ahead and either

01:39

send now or send later if you hit Send

01:42

now it will go out to your list within

01:44

five minutes so it will deploy from our

01:48

system within five minutes which will

01:49

give you an opportunity if you decide to

01:52

not go through with it to stop the email

01:54

from going and on the other hand you

01:56

could select send later if you select

01:59

send later so as you can see down here

02:01

when you click on this field this little

02:03

drop box will open and you will be able

02:05

to select the time to send it and the

02:09

date and when you do select it you will

02:12

see it show up right over here

02:13

be able to click out of it and queue the

02:17

scheduled email by clicking right over

02:19

here okay however if you run into any

02:22

trouble with this please reach out to

02:23

our support team we’ll be more than

02:25

happy to help thanks so much

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