[Official Training] Learn how to Archive Contacts in ClickFunnels

ClickFunnels™ Helpdesk Support Video

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YouTube Transcript: English (auto-generated)

00:00

[Music]

00:05

hello this is your Chico with customer

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education and in this video I’m going to

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show you how to archive contacts from

00:11

within click phones so there’s two ways

00:14

to access your contacts and the first

00:16

way is from the dashboard so what you

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want to do is go over to the

00:20

clickfunnels menu and click on contacts

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here you can search for the contact by

00:27

name or email or you can click on edit

00:29

next to the contact in the list here

00:34

you’ll want to click on the general info

00:36

tab and then click on edit if you scroll

00:43

down to the bottom of the screen you’ll

00:46

be able to click on the archive button

00:47

please note at the time of this

00:50

recording there’s not an actual delete

00:52

button and click funnels what you’ll

00:54

have to do is archive the contact and

00:56

any data associated with that contact

00:58

will remain in the database but you

01:00

won’t be able to see the contact in any

01:02

views exports or dashboards now I’ll

01:10

show you the second way to access your

01:12

contacts and that’s from within and

01:13

within an actual funnel so from within

01:16

an funnel you’ll want to also click on

01:18

contacts again you can search by name or

01:23

email or select the contact from the

01:25

list click on edit general info edit

01:33

again and then scroll down to the bottom

01:39

of that screen and you’ll see the

01:41

archive of button again if you have any

01:43

questions with this please reach out to

01:45

our support team they’d be happy to help

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